HOW CAN I CANCEL MY POLICY?
If you wish to cancel your policy; you (as the named policyholder) or an authorised representative, must contact us by calling our customer service number to request a cancellation form.
You have the right to cancel any policy with us within the first 14 days, as stated above.
If no claims were made within the 14 days, a full refund will be processed.
OUTSIDE YOUR CANCELLATION PERIOD:
Monthly: If after the 14 day cancellation period you wish to cancel, you will need to provide us 30 days’ notice, so another months payment is required before contract termination process is activated.
Quarterly: If after the 14 day cancellation period you wish to cancel, you will need to provide us 30 days’ notice before next payment, if failed to give the 30 day notice of cancellation you are required to make a last quarterly payment, being covered for another 3 months, and then at the end of that period the contract will be terminated.
Annually: If after the 14 day cancellation period you are covered by use for the 12 months you signed up for, if you do not want to commence with the cover any further than the 12 months already opted into, you will need to provide us with a minimum of 30 days’ notice before end of your annual calendar coverage.
HOW DO I RENEW?
Unless you notify us before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorise us to collect the then-applicable annual, quarterly or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Renewal can be cancelled at any time within the guidelines above, by calling to request a cancellation form and sent in writing to
Drainage Roofing Solutions Limited.